FAQ

Why Wear is a limited merchandise collection created as part of Why's 10 Years of Ideas, People and Stories. It turns the agency's new visual identity into objects people can wear, use, gift and keep.

The beneficiary and donation terms are still being finalized. Until the confirmed organization, contribution basis and timing are published, purchases should be understood as purchases of Why Wear products, not as confirmed charitable donations. Follow the Impact page for the current status.

Adult T-shirts are offered in S–XL. Kids T-shirts are offered in S–5XL. Caps, bucket hats and tote bags are one size. See the Size Guide for the available measurements.

Available material details appear on each product page. If the care information you need is not listed, please contact us before washing or treating the item.

Available delivery methods, prices and estimated timing are shown at checkout for the delivery address you enter.

Use the link in your shipping confirmation when tracking is available. You can also check your account or visit Order Help.

Shopify Checkout collects your contact, delivery and payment details. After a successful payment, a Thank You page confirms the order. Your confirmation message links to the Order Status page, which you can revisit for updates.

Contact us as soon as possible with your order number. We cannot promise a change or cancellation after fulfillment has started.

Contact us with your order number, a short description and clear photos of the item and packaging. We will review the details and explain the next step.

Please read Shipping & Returns and the store's Refund Policy before sending anything back.